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Account Security Best Practices

It’s important to keep your account secure and your information safe. If you take the right steps, you can secure your Mixer account from unwanted access. Here are some quick and easy ways to protect your Mixer account: 

Add two-factor verification: 

If someone gets ahold of your username and password, they won’t be able to log into your account on a new device without an extra code. For more information on how to set up two-factor verification, please visit our 2FA Setup Document. 

Change your passwords regularly: 

You should change your passwords on a regular basis. Try not to use the same password on multiple accounts across the internet. A good recommended timeframe is to change your password once every 90 days or so. 

Know what devices you are logged into: 

There are various ways to access Mixer. You can use PC, Xbox, and Mobile devices. If your device logs into your account automatically upon startup without a password requirement, others may be able to access your account. You are responsible for your account security and any actions by others while they are on your account.  

Keep your accounts to yourself: 

Allowing other people to “borrow” your account gives them access to change your information. While it’s nice to share, your Mixer account should be yours and yours alone. 

Avoid Suspicious Links 

Careful with what links you click on, or what emails you open attachments with. If a link looks suspicious, just avoid clicking on it, or search the URL using a search engine such as Bing or Google to see if anyone else knows its source. 

Watch what you share online: 

Your account is only as secure as the weakest link protecting them – and those links often  involve someone impersonating you. Make sure personal details that can be used to verify your identity aren’t all over your channel description. 

 

If you believe your Mixer account has been compromised – please contact support@mixer.com immediately. 

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