Our Mission Statement: To keep Mixer a Safe, Fun, and Welcoming environment for everyone.
Trust & Safety uses two core operational arms to help pursue our goals. To build customer trust and maintain good relations, we utilize the strength and knowledge of our Support Team. To keep Mixer a safe and welcoming environment, we utilize the constitution and empathy of our Guardians. Together these teams are affectionately known as CAT - the Community Action Team - where our agents are staffed 24/7 to handle a variety of customer reports and tickets on the platform.