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Moderator Chat Commands

In addition to vigilantly working towards providing the best possible community and interactive gaming experience, we want our moderators to have best tools to do their job. This in turn allows for streamers to focus on what they do best. Below are the commands available to our moderators: 

To gain access to these commands, all a moderator must do is left-click a username in chat. Alternatively you can type most of the commands into chat (double check the username before pressing enter) 

Whisper - /w {username} [message]

While not limited to use by moderators, it’s an extremely helpful and the mostly commonly used command. It gives the a moderator the ability to privately reach out to a user and address any concerns. 

Delete Messages - /clear or /purge {username}

While normally chat is friendly and engaging, sometimes one person’s excitement can irritate another and things are said in the heat of the moment. Utilizing this command, a moderator can remove a message from the conversation to hopefully prevent any drama. If you would like to clear the entire chat history type /clear. If you would like to clear messages from a specific user, type /purge {username}

Timeout - /timeout {username} [duration is in seconds or minutes, so include “s” or “m” 57s = 57 seconds]

When a cordial whisper and/or deleting a message doesn’t do the trick, it can sometimes be necessary to prevent a troublesome chatter from stirring the pot. This command is one of the best tools for a moderator, because it allows them to focus on addressing any issues while at the same time giving any offending parties the opportunity to cool off. After all, a cooler head always prevails. If you want to remove someone’s messages without removing them from chat, we have a “clear” function that can be added to the timeout command. To clear a single user’s chat history use /timeout {username} clear  

Ban - /ban {username} or /unban {username} 

While we hate to see things to come to it, sometimes a relationship isn’t meant to be. This can be said of streamer and viewer. For whatever reason, a viewer may not agree with the other viewers or even the streamer. However, when all other options have been exhausted it may be necessary to remove a troublesome viewer from the channel entirely. If you banned someone by accident a simple /unban {username} will undo the mistake. 

Report Message - [click the username in chat and select "Report"]

This command is for times when things have crossed a line. Whether it is indecency, a TOS violation, or even something like taunting a moderator. When you need Mixer staff to be aware of a situation and/or get involved with one, use this command to bring a dark situation to light. 

Giveaways - /giveaway

Have an awesome steam code or neat swag you want to give to chat members? Using this command will start a giveaway and pick one chat member at random as the winner of whatever it is you wish to give them.

 

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