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How to run a WebRTC Test

Sometimes you may experience issues with watching Beam streams in "Low Latency Mode" with FTL. To troubleshoot this kind of issue, we may ask you to run a WebRTC Test to the Beam servers. We already have a Beam specific WebRTC Test pre-configured with the specific settings for Beam, all you need to do is run it and send us the results.

1. Run the Beam WebRTC Test:

2. Once the WebRTC test completes:
  • Press "CTRL+A" to select all the text on the WebRTC results page.
  • Press "CTRL+C" to copy the text.
  • Press "CTRL+V" to paste the text into a Beam support ticket.

FAQ:

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