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Rules of User Conduct

All rule violations are determined solely by official Mixer Enforcement Staff, based on a review of evidence. While appealable, the decisions are NOT debatable. Arguing with staff about the results of a rule violation investigation may result in account access restrictions.

We look into every report that's submitted. Please note that abusing the reporting system itself isn't nice and runs the risk of account suspension! Before you file a report please verified that the offense is against the Mixer Rules of User Conduct below. Behavior that is not against Mixer's rules, can still be reported to the owner or moderators of a channel to ban the user from that channel.

Global Rules

These apply to all streams, chats and forums regardless of content rating.

If a topic isn’t covered in the Rules or TOS please message us and ask if it is allowed. If we change our policy about specific content, topics, or activities we will post an announcement. After the announcement is made all community members will need to comply regardless of what was previously allowed. If you have any questions about these, please contact us, we'll be happy to chat!

There are a few ways to report a site rules violation detailed in our "How to report a rule violation" article.

If staff determines a rule was in fact violated, there are several actions they may take, but staff will not tell the reporter what action we may have taken.

  • Global Ban - Permanently revokes access to all sites
  • Suspension - Streaming ability is revoked but chatting is still allowed
  • Warning - A written or verbal notice from staff of rule violation.

While we have rules covering a wide variety of topics and content, some rule violations are more extreme and have a much higher chance of resulting in a global ban on the offending account.

  • Bullying and Hate Speech - Hate speech is not tolerated on Mixer, under any circumstances. Any derogatory or insulting comment that is directed at a specific group of people may be considered hate speech. Any comment perceived by staff to be derogatory or insulting to people based on discrimination including but not limited to race, age, sexuality, physical characteristics (such as weight or glasses), gender identity, disability, religion and/or nationality will be considered hate speech.
  • Threats - It is not a joke, do NOT threaten other people. This includes threats of harm to others, threats of swatting, threats of doxing, threats of DDoS and threats of harassment. We understand that threatening to kill someone in a competitive game is part of gameplay, but at no point should anyone wonder whether you're joking, and do not make those kinds of threats outside of gaming context.  Breaking this rule is an automatic permanent global ban.
  • Impersonation - Do not impersonate staff or other streamers. Having similar names is not automatically impersonation but should be avoided especially if one of the users is a partner, staff or other "known" personality. To prove impersonation provide evidence that the alleged impersonator is attempting to cause others to believe that both accounts belong to the same person. This will be determined on a case by case basis. Name camping may result in staff requiring a name change. More details on how to request a previously claimed user name can be found in our "Name Release Policy"
  • Suspension Evasion - Any attempts to create a new account, identity, or broadcast to a new Mixer channel after being suspended or put on 2 week ban will not be tolerated. Breaking this rule is an automatic permanent global ban

Most of our rules will result in either a suspension from streaming or a warning from a member of enforcement.

  • Image Suitability - All avatars, descriptions and offline images on any Mixer site must be suitable for younger audiences, G is a good guideline to use.  If your image is found to be unsuitable, a staff member will change it to a default image and you will be notified to upload an image that complies with the rules.
  • Name Suitability - All usernames on Mixer must be suitable for all audiences, G is a good guideline to use. If your name is found to be unsuitable, our staff may remove it, ban it or send you a request to change it depending on the severity. More rules on disallowed names and terms can be found in our article "Banned Terms and Forbidden Names"
  • Channel Description Rating: Channel descriptions should be kept clean and appropriate for a general audience.  Descriptions referencing or alluding to sex will be removed by staff for violating our guidelines on sexually explicit content.
  • Misuse of the report form or buttons may result in a warning. Misuse of the report button to file multiple unfounded nuisance reports on the same person will be treated as harassment.
  • Hacking/Botting Games - In the interests of promoting a friendly game community, Mixer does not tolerate hacking or botting games if it impacts other players. Using a bot or hack in a single player game that has no multi-player components and does not otherwise impact other players (e.g., for Xbox Live-enabled games, no impact to Xbox Live gamerscore) is fine. Using mutually agreed upon mods for a game with a group of friends that does not otherwise impact other players is also fine. Using a mod or hack or bot to give yourself an advantage in any open/public multi-player game is not ok and can result in your account being suspended or banned
  • Assuming Authority -  Informing users of violations or conflicts is the responsibility of our moderation staff. Behaving in a way that could lead other people to mistakenly believe you are a staff member may result in a ban.
  • Raiding - Raids are fun, and a great way to promote smaller streamers. But the spammy nature of raids can also bother or stress out unprepared streamers. In the effort to build a respectful and safe community, when raiding encourage your users to mind the channel rules, if a streamer puts {DNR} in front of their title, they do not welcome raids, please respect their wishes.
    • Reminder: it's not so much about the raids themselves. We strongly encourage supporting small streamers! It's about treating other streamers with respect, and not making them feel harassed or overwhelmed. Use your discretion and be respectful, and this should never be an issue. More information on how to appropriately use raiding can be found in our article "Guidelines for Raiding"
  • Self-harm - Streamers may not request help from their viewers in procuring or obtaining implements for self-harm. This includes but is not limited to: requesting donations for alcohol, requesting information on suicide, or requesting help in obtaining illegal narcotics. We understand that streaming can be therapeutic for many of us suffering from depression, our only rule is that you do not ask others to enable self-harm. If you are feeling the need to self harm, please consider contacting the suicide hotline at 1-800-273-8255.
  • Other sites - Although we do not enforce our rules on conversations held on other sites, (Discord, Curse, Skype, Twitter, etc), we do ask you to treat others in the community the same way you would treat them on Mixer.

Our forums have stricter rules than our streaming site. The full list can be found in our "Forum Rules" article.

Stream Rules

These rules apply to the streaming site and all streams and chats.

  • Disallowed Games - Games where the primary focus of the game is sex or nudity, are not allowed to be streamed on Mixer unless modded to reduce or remove the adult content.
  • Age restricted items - No advertisements of tobacco products or other age restricted items are allowed on Mixer. Streamers using age restricted products in any form on stream must set their rating to 18+, this includes but is not limited to; cigarettes, cigars, pipes, vaping (with or without nicotine), chewing tobacco, and alcohol
  • NDA - If a game is under embargo, do not stream it.
  • Non-Original Content:  Content streamed on Mixer should be original and be your creation, it should not be a rebroadcast of someone else's creation, except as provided by “hosting” channels that are currently live. It should also fit in one of the “Game You’re Streaming” categories under “Manage Channel”.   If you have a type of stream you would like to do that does not seem to have a category, contact support at mixer.com/contact and submit a new category for community voting on uservoice.
    • No streaming sporting events, movies, TV shows, or paint drying.
  • Talk Shows - Shows primarily based on talking (such as podcasts) without an activity must be clearly marked as “Web Show” and must abide by content rating rules.
  • Mature Content and Nudity - Content of a mature or sexualized nature has different standards and requirements than other types. Sex/Sexualized content, should never be the main focus of a stream. Our full list of rules on mature content can be found in our "Mature Content Rules" article
  • Stream specific rules - Some streamers may have more restrictive rules on their personal chat channel. These rules are not site rules and our staff does NOT enforce them. They are the responsibility of the individual streamer and their mods. To appeal a channel ban, you will need to talk to the stream owner, Mixer staff will not lift a channel ban.

 

FAQ:

We frequently receive requests on the following topics and have created articles to explain our policies on them.

Copyrighted music

Can I use the Mixer Logo?

Contests, Giveaways and Donations

Channel Moderation Guide

Moderator Chat Commands

How to handle trolls

Appealing a ban or Suspension

TL;DR:

We are working to build a safe and fun community for streamers and viewers. Please be considerate of others, do not be a jerk, and do not do things that are illegal or dangerous. We care about you!

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