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How to report a rule violation

While viewing or streaming on Mixer, you may encounter a user you feel is breaking the Rules of Conduct. While we encourage you to say something if you see something, what we mean by that is say something to us.  We do not recommend that you engage with or try to correct users who you believe are breaking our rules.  Simply report the violation and let our CAT Guardians determine the correct course of action.

  • To report a channel streaming content against the site rules:
    • On Xbox:
      • On the video, use your Xbox controller to highlight the “Report Abuse” button and then press the “A” button on your controller to select it
      • In the Report Channel window select an abuse category
      • Provide some brief detail in the “Reason” text box to give us more information about what the violation is and why you believe it violates our rules of conduct
      • When you are ready select “Send Report” and Press the “A” button to send
    • On PC:
      • Mouse over the video to expose the “Report Abuse” button and click it (optionally click the vertical ellipsis below the video and click “Report Abuse”)
      • In the Report Channel window select an abuse category
      • Provide some brief detail in the “Reason” text box to give us more information about what the violation is and why you believe it violates our rules of conduct
      • When you are ready click the “Send Report” button to send
    • On Mobile:
      • Tap the video to expose the Report Abuse “Flag” icon and tap it (optionally tap the vertical ellipsis and select “Report Abuse” from the menu)
      • In the Report window select an abuse category
      • Provide some brief detail in the “Describe the issue” text box to give us more information about what the violation is and why you believe it violates our rules of conduct, tap “Done” to dismiss the soft keyboard
      • When you are ready tap “Report” to send.
  • To report a user violating site rules in chat:
    • On PC:
      • Click the chat message you want to report
      • In the menu click Report Abuse or press “T”
      • In the Report window select an abuse category
      • Provide some brief detail in the “Reason” text box to give us more information about what the violation is and why you believe it violates our rules of conduct
      • When you are ready click the “Send Report” button to send
    • On Mobile:
      • Tap the chat message you want to report
      • In the menu tap Report Abuse
      • In the Report window select an abuse category
      • Provide some brief detail in the “Describe the issue” text box to give us more information about what the violation is and why you believe it violates our rules of conduct, tap “Done” to dismiss the soft keyboard
      • When you are ready tap “Report” to send

We encourage you to report all legitimate concerns, even if you are not sure if the content or activity is a rule violation.  However please do not use the report abuse button as a joke or prank, doing so takes our attention away from real concerns impacting real people.  Misuse of the report abuse button may result in loss of account privileges.

Channel specific rules are the responsibility of channel specific mods. If a chat’s rules are stricter than ours, do not report the user to us, let the channel mods take care of it. If the channel has no mods, it is the streamer’s responsibility to enforce their own rules. Our CAT Guardians only review site Rules of Conduct violations. If you have questions about what is allowed you can message guardians@mixer.com

 

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